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Terms and Conditions

  • Acceptance of the Terms and Conditions
    1. Please read the terms and conditions set out below before purchasing goods or using this website.
    2. These terms and conditions apply to quotation order and purchase over this website.
    3. By using this website for this purpose, you accept and agree to be bound and abide by these terms and conditions.

  • Price and Payment
    1. All prices are in Singapore dollars.
    2. All payments should made payable to I-Secure Solution Pte Ltd.
    3. Payments can be made by cash, cheque, interbank transfer, paynow QR. If agreed in advance, the payment can be made by Interac for foreign clients.
    4. 50% of deposit payment upon confirmation, balance of 50% upon goods are delivered.
    5. I-Secure Solution Pte Ltd reserved the right to collect 30% administrative charges and not refundable to the client if cancellation of quotation / orders after confirmed.

  • Terms and Conditions of Promotion Packages
    1. Installation distance not exceeding 10 metres with mounting height below 3 metres.
    2. Installation in surface mount casing / conduit / removable false ceiling.
    3. Valid for one time installation in single storey, HDB flats and retail shop/office < 1100sq fts.
    4. Not valid for landed property and condo.

  • Working Hours
    1. All installation jobs will be on regular office hours between 9.00am – 6.00pm, Mondays – Saturdays inclusive.
    2. Additional labour or overtime charges may involve if the client to request emergency service or performing the installation / service after office hours or public holidays.
    3. Ranging of charges depending on the work scope & man-hours needed.

  • Warranty
    1. I-Secure Solution Pte Ltd warrants that all new products are free from defects in manufacturing, materials and workmanship for a period of one year.
    2. The warranty period for the products beginning on the date of equipment installed.

  • The Warranty Does Not Cover the Following
    1. Defects or malfunction caused by misuse, abuse or improper maintenance.
    2. Failure to follow operating instructions, or use with equipment with which it is not intended to be used.
    3. Damage caused by unauthorized alteration, modification or repair of the product.
    4. Support or service products which provide by third party.
    5. Failed connection of the remote viewing or software programming via smart devices as due to Client change /reset of router.

  • Changes to These Terms and Conditions / Law and Jurisdiction
    1. I-Secure Solution Pte Ltd reserve the right to revise and amend these Terms and Conditions from time to time, without prior notice.
    2. These terms and conditions are governed by the laws in force in Singapore.
    3. The parties agree to the exclusive jurisdiction of the Singapore courts if there is any dispute arising from or related to.