Terms and Conditions
- Acceptance of the Terms and Conditions
- Please read the terms and conditions set out below before purchasing goods or using this website.
- These terms and conditions apply to quotation order and purchase over this website.
- By using this website for this purpose, you accept and agree to be bound and abide by these terms and conditions.
- Price and Payment
- All prices are in Singapore dollars.
- All payments should made payable to I-Secure Solution Pte Ltd.
- Payments can be made by cash, cheque, interbank transfer, paynow QR. If agreed in advance, the payment can be made by Interac for foreign clients.
- 50% of deposit payment upon confirmation, balance of 50% upon goods are delivered.
- I-Secure Solution Pte Ltd reserved the right to collect 30% administrative charges and not refundable to the client if cancellation of quotation / orders after confirmed.
- Terms and Conditions of Promotion Packages
- Installation distance not exceeding 10 metres with mounting height below 3 metres.
- Installation in surface mount casing / conduit / removable false ceiling.
- Valid for one time installation in single storey, HDB flats and retail shop/office < 1100sq fts.
- Not valid for landed property and condo.
- Working Hours
- All installation jobs will be on regular office hours between 9.00am – 6.00pm, Mondays – Saturdays inclusive.
- Additional labour or overtime charges may involve if the client to request emergency service or performing the installation / service after office hours or public holidays.
- Ranging of charges depending on the work scope & man-hours needed.
- Warranty
- I-Secure Solution Pte Ltd warrants that all new products are free from defects in manufacturing, materials and workmanship for a period of one year.
- The warranty period for the products beginning on the date of equipment installed.
- The Warranty Does Not Cover the Following
- Defects or malfunction caused by misuse, abuse or improper maintenance.
- Failure to follow operating instructions, or use with equipment with which it is not intended to be used.
- Damage caused by unauthorized alteration, modification or repair of the product.
- Support or service products which provide by third party.
- Failed connection of the remote viewing or software programming via smart devices as due to Client change /reset of router.
- Changes to These Terms and Conditions / Law and Jurisdiction
- I-Secure Solution Pte Ltd reserve the right to revise and amend these Terms and Conditions from time to time, without prior notice.
- These terms and conditions are governed by the laws in force in Singapore.
- The parties agree to the exclusive jurisdiction of the Singapore courts if there is any dispute arising from or related to.